Shipping & Pickup information

Delivery Coverage

We currently deliver to all four districts of Brunei Darussalam:

  • Brunei-Muara
  • Tutong
  • Belait
  • Temburong

Remarks: We do not offer international delivery.

Delivery Methods

Depending on your location, we use:

  • Runner services
  • Pos Laju
  • Trusted third-party logistics partners
Self-Pickup Option

Prefer to collect your order yourself?
We offer a pickup option from our Telisai warehouse. Full pickup details and instructions will be provided via WhatsApp once your order is ready.


🚫 Note: Walk-in customers are not entertained. Pickup is strictly for confirmed online orders and will be prepared in our designated locker at Kg Telisai, Tutong.

Pickup Location

Kg Telisai, Tutong
Brunei Darussalam.

(Detailed address with instructions will be provided to you via WhatsApp once your order is ready for collection.)

Processing Time
All orders are processed within 1–2 working days before dispatch or pickup.
Delivery Charges
  • Free Delivery for orders of BND $75 and above (per receipt)
  • Flat Rate of BND $5 for orders below BND $75 (per receipt)
Walk-in customer
We are an online-based business and are unable to accommodate walk-in customers. Kindly place your online order in advance for self-pickup.